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Abu Dhabi Police received more than 3.5 million emergency calls from the public on the helpline number ‘999’ last year.
The calls to the Command-and-Control Centre were from across the emirate, including Abu Dhabi, Al Ain and Al Dhafra regions, according to a statement.
Calls involved people reporting about accidents and other emergency situations.
The police’s operations department is ready to receive the public’s calls around the clock, provide them with the best services and also coordinate with the authorities concerned to attend to emergency cases at the earliest.
The force has urged the public to cooperate with the police’s initiatives and programmes that are implemented by the Security Media Department to create awareness.
Authorities said non-emergency calls are a waste of officers’ time. Efforts are on to attend to only those who are in urgent need of help, they added.
“Community members should not hesitate to call the emergency number '999', in case they're exposed to any emergency at any time," the statement noted.
"We provide the best services to the community. We coordinate with other local authorities to reach out to all emergencies as soon as possible," it added.
ismail@khaleejtimes.com
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