e-payment machines popular with motorists

The self-service e-payment machine, Sahel, at the Vehicles and Drivers Licensing Department of Abu Dhabi Police has been used for the completion of 106,898 transactions by vehicle owners during the first five months of this year. Each transaction was completed in less than three minutes.

By (Wam)

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Published: Thu 19 Jun 2014, 11:43 PM

Last updated: Tue 7 Apr 2015, 9:59 PM

Colonel Suhail Saeed Al Khaili, Chief of Vehicle Licensing at the department, said, “The machine allows motorists to complete the procedures of renewing their vehicle registrations, pay fines and issue a replacement for lost or damaged registration cards. Services are provided easily to our customers through the website and the self-service e-payment machines that save time and effort.”

Explaining how Sahel works, Al Khaili said, “Customers can obtain these services by inserting the ID card in the machine to identify the customer, open his/her traffic file and see a list of the vehicles registered under his/her name. The customer chooses the vehicle and starts the process. The customer can only use these services after inspecting the technical condition of the vehicle, its status, the existence of an insurance policy, and the absence of any traffic violations. The machine will generate the new registration card, along with a receipt for the sum paid and the renewal sticker.”

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