Dubai issues advisory for consumers buying products online
Buyers urged to check the product ordered online before accepting it.
Consumers in Dubai have been advised to inspect the product when they receive it before signing on the delivery document.
The advisory from the Dubai Economy comes amid a huge increase in online orders and deliveries of goods since the outbreak of the Covid-19 pandemic last year.
If the product is damaged or has a fault, the consumer can refuse to accept the product and return it to be replaced.
“Inspect any bought products for faults before you sign the proof of delivery form,” Dubai Economy said in an advisory on its social media platform.
Inspect any bought products for defaults before you sign the proof of delivery form.#DubaiEconomy #business #businessdubai #Dubai #UAE #dxb #investindubai #entrepreneur #CCCP #DubaiConsumer #ConsumerProtection #Consumer #ConsumerHappiness #be_right_know_your_consumer_rights pic.twitter.com/Zb1WjSRFef— (@Dubai_DED) May 5, 2021
According to Dubai Economy, the largest share of consumer complaints at 32 per cent was about services, followed by electronics (16 per cent) and e-commerce (12.6 per cent) in the third quarter (Q3) of the last financial year (FY 2020).
Dubai Customs has projected e-commerce sales rising 23 per cent to Dh100 billion (b) in 2022.
''We expect e-commerce sales to rise 23 per cent to $27b in 2022, especially since there is a noticeable shift in the consumers’ trends and behaviour after the pandemic, which is expected to raise the use of e-marketing channels 10 per cent," said Ahmed Mahboob Musabih, Director-General of Dubai Customs.
Initiative seeks to teach multiple skills in bid to inculcate the... READ MORE
He had been on the run from the authorities for over eight years. READ MORE
Schools have offered students and staff an extended break, starting... READ MORE
Police also warned about the dangers of distracted driving. READ MORE
It was asserted that Covid vaccine passports were the only way to... READ MORE
The professor said it was important to approach the easing of... READ MORE
Biden conveyed 'US commitment to strengthening the US-Palestinian... READ MORE
Senior citizens, pregnant women, and people of determination... READ MORE