Hygiene is our best defence against deadly viruses

The SARS nightmare 17 years ago taught me lessons in crisis management.

By Suresh Pattali (Writing on the Wall)

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Published: Sat 25 Jan 2020, 10:06 PM

Last updated: Wed 29 Jan 2020, 1:30 PM

When I think back on the monumental events of our lifetime that had directly posed do-or-die challenges to me, nightmares of war-like preparations which I endured on two occasions still frighten me to death. One, the 1990 Gulf War following Saddam Hussein's invasion of Kuwait and two, the 2003 Sars invasion of Singapore.
My wife's early morning flight on August 2, 1990, from Thiruvananthapuram took off for Dubai without any clue that the world was about to wake up to a farrago of missteps by Iraq that would ultimately lead to Saddam's overthrow. By the time my wife's flight landed in Dubai, a single event had changed the course of world history whose rumblings are still echoing in the region's many simmering battlefields. "She brought a war to the Gulf," people still joke about my wife.
We lived on the edge the next few months, stocking up essentials like rice, dal, candles, cooking oil, cans of water, etc. Government advisories and newspaper articles taught us the dos and don'ts, including how to air-seal windows and doors in the event of a gas attack by Saddam. Housewives were glued to CNN, making the American broadcaster and its war reporter Peter Arnett a household name. Residents of Dubai, who were ignorant about the phenomenon sonic boom that fighter jets leave behind, touched off rumours that Iraqi scuds had landed in urban areas like Bur Dubai and Karama. Families had one bag packed and ready which they could just grab and rush to catch the first available flight just in case. Fear stalked us at every step.
Life in Singapore in later years was as smooth as its eponymous cocktail, until 2003 when the SARS (Severe Acute Respiratory Syndrome) epidemic unleashed fears of great magnitude on that little nation of 5.6 million people. SARS first reached Singapore in February 2003 along with three Singaporean women returning after holidaying in Hong Kong, where they contracted the virus from a hotel guest, a doctor from Guangzhou, China. They were hospitalised for pneumonia but two of them recovered without infecting anyone. However, Esther Mok, the third woman, infected 22 close contacts before she eventually recovered. One of those she infected was a nurse who subsequently infected a hospital patient who, in turn, infected 21 healthcare workers, and five family members. They subsequently gave rise to a cluster of infections in other hospitals and markets.
What followed was a lesson for the world to remember in crisis management, which essentially focused on prevention and control. Hospitals checked the temperature of all visitors and took down their personal details to facilitate contact tracing. Hospital staff had to wear protective gear such as face masks, gloves, and gowns when attending to patients, and monitor their own temperatures daily. Temperature checks were also carried out at schools and workplaces.
The public was educated through schools, community centres, clinics, and the print and electronic media on the symptoms of the disease and ways of its transmission. The government even distributed thermometers to more than one million households. My family also received the classic analogue thermometer, delivered at our door step.
The Ministry of Health invoked the Infectious Diseases Act on 24 March 2003 to quarantine and monitor all suspected cases. Some were confined to their own homes, with police deployed to enforce the curfew. Food was delivered free of charge to such homes.
We went out wearing surgical masks which also had a disadvantage as cabbies refused to stop and fellow passengers on public transport refused to share seats. Even a gentle sneeze at a coffee shop would send people scurrying for cover. In the office, we opened doors using tissue paper. Such was the paranoia a new tissue was used for each door.
Business giants, including Singapore Press Holdings where I worked, drew up the ultimate contingency plan in the event of a SARS outbreak in their workplaces. They vertically split their workforce and moved one group to a different location, creating a functioning replica of the office. I was one of the team members who were relocated to an eerie industrial area where I worked till the situation stabilised.
At home, we fell victim to the acquired obsessive-compulsive disorder by bathing in medicated water multiple times - mostly, every time we returned from outside.
People avoided public or crowded places like swimming pools and shopping centres.
Coffee shops that were usually crowded in the evenings wore a deserted look. Tables lay cleared of the usual pile of crumbled-up tissue papers. Waiters wore surgical masks and the ones with high temperatures were kept off duty. Businesses took a plunge as visitor arrivals declined. During the April-June quarter of 2003, the economy contracted by 4.2 per cent year-on-year.
Gurmit Singh and his Phua Chua Kang group, Singapore's favourite comedians, provided the much-needed comic relief by cutting an educational rap called SAR-vivor that beguiled a nation in times of plague:
SARS is the virus that I just want to minus.
No more surprises if you use your brain,use your brain, use your brain.
Seventeen years after the disease claimed 33 lives in Singapore, my children still sing the song, which bonded a nation in its battle for survival.
Despite the aggressive steps taken by China to contain the latest coronavirus that originated in its central city of Wuhan late last year, the disease has spread to countries far and wide. The biggest takeaway from the SARS crisis in Singapore was the heightened awareness of proper hygiene habits. This is the lesson China refuses to learn from past nightmares. The dragon must clean up its ugly backyard that breeds killer diseases.
- suresh@khaleejtimes.com


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