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Coronavirus Pandemic

Covid-19 in UAE: All-day free grocery delivery service launched in Dubai

Staff Report/Dubai
Filed on April 2, 2020
covid19 in uae, grocery delivery service in uae, dubai fights coronavirus

(Juidin Bernarrd/Khaleej Times)

Talabat to deliver grocery in an hour around Dubai as residents #StayHome.

In light of the UAE government's call for greater public safety to stay home throughout the Covid-19 situation, Daily by Talabat has increased its grocery capacity to 24-hours a day, which also includes free-delivery.

Daily by Talabat, the region's first 'dark store', is a delivery-only service, offering delivery within an hour, while offering groceries at hypermarket prices.

The service was launched less than two months ago and covers more than half of Dubai, and is expanding.

Mohammed Yildirim, Managing Director UAE, said that the safety of the public in Dubai is the organisation's top priority when making the 24-hour delivery promise.

'Grocery and food delivery services reduce the need for people to leave their homes. And with many existing grocery delivery services being stretched with long lead times to deliver we understand that having and through our 24-hour free-delivery capabilities, we are giving customers unlimited choice on when to order.

'We're not here to make you wait days, or even half a day, however potentially somewhat longer than the usual 15 minutes, as we have increased our delivery radius to provide greater benefit for the residents and citizens of Dubai,' he said.

Safety measures

All Daily by Talabat staff maintain the highest level of safety, throughout the whole order-delivery ecosystem. They are equipped with sanitisers, gloves and masks, which they use during picking of groceries, as well as pick-up.

Talabat riders practice social distancing at all times, not just at the point of customer through contactless delivery, Yildirim explains.

Download the Talabat app from the IOS Appstore or Google Play.

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