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City Terminal Check-in facility in Dubai

Air Arabia has launched its first “City Terminal Check-in” facility in Dubai and may add more facilities on demand.

The facility in the Lamcy Plaza shopping mall is Air Arabia’s first check-in service outside of an airport and offers increased convenience for passengers travelling from Dubai.

“This is the first counter we are doing outside Sharjah. We will see the result and performance of this and then decide to open more [counters],” Adel Ali told Khaleej Times at the launch.

The counter of Air Arabia’s “City Terminal Check-in” is equipped to accept baggage from passengers, which is then sent straight to Sharjah International Airport.

Passengers can check-in 24 hours before their flight, up to three hours before departure.

Checked-in passengers, who can choose seats for their flight, will receive their boarding passes, as well as claim tags for any checked-in luggage, meaning they only need to reach the airport to proceed to their flight.

“We know that our customers value the efficiency of Air Arabia’s operations which enables them to travel more for less,” said Ali. “Our new City Check-in facility will be a great value addition for our passengers; helping to reduce the amount of time they need to spend at the airport and making the process of flying just a little more hassle free.”

“City Terminal Check-in” was inaugurated during a ceremony held in Dubai, which was attended by the airline’s officials, trade partners, Lamcy Plaza officials and media.

abdulbasit@khaleejtimes.com