ADU workshops target service professionals

ABU DHABI — The Abu Dhabi University (ADU) has launched a series of comprehensive customer service, sales and client relationship management workshops to further improve service standards of the employees in the public and private sectors, a Press release said.

By A Staff Reporter

Published: Sun 13 Jul 2008, 1:32 AM

Last updated: Sun 5 Apr 2015, 6:11 PM

The programmes consist of pre-workshop, workshop and post-workshop phases and are aimed at defining customer service and understanding customer needs and requirements.

Several specialists from the UAE and the region and 18 members of ADU staff took part in the workshops, which are being conducted in collaboration with one of the leading international training organisations.

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