Russia-Ukraine crisis: No water or heat for civilians in Mariupol

The besieged Azov Sea port city of Mariupol has seen some of the most desperate scenes of the war, with civilians struggling without water, heat, basic sanitation or phones for several days.

With water supplies cut, people have been collecting water from streams or melting snow.

The representatives of Ukraine’s Red Cross are trying to deliver first aid to those who need it the most, but resources are scarce.

“There is no heating, electricity, water, natural gas ... In other words there is nothing. no household commodities. The water is collected from the roofs after the rain,” says Aleksey Berntsev, head of Red Cross of Mariupol.

People sheltered in underground basements, anxiously waiting for news of evacuation efforts as they struggled to survive in a city where bodies have been left uncollected on the streets.

Berentsev said that apart from delivering aid, giving local residents information is one of the most important task they are undertaking.

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“Sometimes information is more important for the people than food,” he says.

Power cuts mean that many residents have lost internet access and now rely on their car radios for information, picking up news from stations broadcast from areas controlled by Russian or Russian-backed separatist forces.

• Europe