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Dubai Metro commuters faced an unexpected inconvenience on Wednesday morning when five stations suspended service over the course of five hours.
Some stranded commuters shared their experiences with Khaleej Times as the technical error disrupted not just the service but their plans as well.
Also read: Service suspended at 5 Dubai Metro stations
According to a statement issued by the Roads and Transport Authority (Dubai), the technical error affected Noor Bank, First Abu Dhabi Bank, Sharaf DG, Mall of The Emirates and Dubai Internet City metro stations.
However, bus services were launched at these spots to transport the travellers to their respective destinations.
Mohammed Usman, one of the commuters, was heading from Mall of the Emirates metro station to Danube.
"I was shocked to see the metro closed. I woke up this morning with extreme pain and redness in my eyes and I was heading to the doctor. But, instead, I am waiting here in the heat for the bus. I'm happy they have provided buses for us, but people are used to having the convenience of the metro , so this caused trouble for a lot of people."
Video: Crowd outside the Mall of the Emirates metro station after services were disrupted. (KT video by Sarwat Nasir)A British tourist, Emma Grace, had planned a visit with her mum to the Dubai Frame - via Mall of the Emirates metro station.
More updates here: https://t.co/x9oyLEyLbz pic.twitter.com/hS9us0FBqE
- Khaleej Times (@khaleejtimes) October 9, 2019
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