iPhone | iPad
Android
Huawei
Nadal scores crushing straight-set win over American teenager Darwin Blanch as Rublev ends four-match losing streak
KT APPDOWNLOAD
All technical glitches faced by customers resolved: Emirates NBD
Dubai - The bank encountered "teething problems" while upgrading its systems, because of which some customers were not able to carry out transactions.
"As previously communicated, Emirates NBD has undertaken an important system upgrade of its core banking platform. I would like to update that our teams have resolved issues and have restored digital banking services across all channels," said Abdulla Qassem, group chief operating officer of Emirates NBD.
The bank encountered "teething problems" during the process of upgrading its systems, because of which some customers were not able to carry out some transactions.
"We are closely monitoring the situation and continue to improve service performance as more customers access our digital banking platforms. We sincerely apologise for the inconvenience caused to our valued customers due to the service interruption and remain committed to addressing their concerns," said Qassem.
UAE's banks have been investing heavily in the deployment and upgradation of their technologies as customers are increasingly opting for online and mobile banking.
As part of its Dh1 billion digital transformation drive, Emirates NBD completed the third phase of its international core banking system upgrade in December 2019 to boost innovation and efficiency across its domestic and international operations.
In the second-quarter of 2020, Emirates NBD said it experienced an increase in the number of both retail and corporate customers using its digital offering.
The bank said its branches are operational and available to service customer banking needs. "We would like to thank our customers for their patience as we work to restore uninterrupted online and mobile banking services that should be available soon," said the statement.
waheedabbas@khaleejtimes.com
More news from
As a thermostatic shower mixer, Jaquar Qloud offers perfect regulation over temperature, water flow volume, and shower mode selection
The England star smashed nine sixes and eight fours in his 48-ball 108 as the Kings eclipsed the previous record set by South Africa who overhauled a target of 258 by the West Indies in 2023
Fatima was diagnosed with autoimmune hepatitis, a condition where the body's immune system attacks liver cells
The announcement follows a difficult spell for the royal family after both Charles and his daughter-in-law Catherine, revealed that they had cancer
It reiterated that pilgrims require a Haj visa and it can be obtained through recognised official channels
The 18-year-old was taken to hospital in a serious condition
The brothers, who say they are innocent, are accused of having formed an organised criminal network in early 2021 in Romania, as well as in the US and Britain
