Here's a list of the places you can go; entry is free to most of them
DQA: BENCHMARK FOR QUALITY
Dubai Quality Award, launched in 1994, encourages all organisations, both private and public, in the UAE to promote and sustain quality as a strategic advantage in doing business. Based on the excellence model of the European Foundation for Quality Management (EFQM), the award provides a framework for organisations to determine their current level of excellence and where they need to improve efforts. By focusing on nine criteria, separated into five enablers (leadership, people, strategy, partnerships and resources, and processes, products and services) and four results (people, customer, society, and business), the model functions as a single holistic system where low performance in one area will affect overall scores. The Business Excellence Department furnishes the training and assessment tools necessary to help organisations implement the EFQM model.
Eligibility Criteria Includes:
Organisation (private or government) located in the UAE, with over 50 employees
Have a current trade license in the UAE and a minimum of three years continuous operating history in the UAE.
Have at least half of the applicant’s employees or asset base must be located and examinable in the UAE.
DSES: SERVICE WITH A SMILE
Dubai Service Excellence Scheme is a one-of-a-kind initiative launched in 2002 to improve customer confidence and make the retail experience a pleasurable one. The scheme recognises and rewards businesses that keep Dubai at the cutting edge of best service practices.
DSES is designed to differentiate businesses through a reputation of service excellence based on customer-focused and quality-driven culture. It binds all participating businesses to a common code of business ethics and core criteria for customer service excellence. The ability to provide excellent customer service is largely dependent on the attitude, knowledge and competence of front-line and back-office staff, which in turn are dependent on their skills and commitment to training and development.
Eligibility Criteria Includes:
All customer facing branches of private and government sector entities in the UAE.
Commitment to the scheme initiatives/events and share best practices.
Annual fee of Dh1,200 per branch annually, for which you will receive four quarterly mystery shopping reports per branch and also a brand individual report quarterly.
TO APPLY FOR THE AWARDS, WRITE IN TO
BEC@DUBAIDED.GOV.AE
Key Processes
Workshop
Application
Submission
Assessments
Jury
Recognition
Feedback Report
Best Practice Sharing
Here's a list of the places you can go; entry is free to most of them
Some of the survivors were still recovering at hospitals while others were already in their homes
The vaccines will be flown to Democratic Republic of the Congo, Nigeria, South Africa, Ivory Coast and Cameroon
‘My current position is, to be honest, beyond all my pre-tournament expectations,’ said the tournament host
The confirmed case involved a 51-year-old man, who is currently in stable condition and undergoing treatment
Regarding the possibility of elections in the violence-hit country, the foreign affaires adviser said there would be more clarity on the timeline by September
The Zurich-based body said it has now moved the assessment to October
Mohanlal and other AMMA leaders resigned, accepting accepting moral responsibility for the association’s failure to address the issue