Report minor traffic accidents at 10 fuel stations in Dubai

Dubai - the initiative helps reduce the time required to get police reports for minor accidents.

Now you can file reports of minor traffic accidents at 10 Enoc fuel stations in Dubai, and get a police report for the same.

This was announced as part of the second phase of 'Alaa darbak' initiative at the Rashidya police station on Sunday.

Major-General Khalil Ibrahim Al Mansouri, assistant commander-in-chief of the Dubai Police for criminal investigation affairs, said the initiative helps reduce the time required to get police reports for minor accidents.

The second phase of the initiative covers seven fuel stations, while three were covered in the first.

Brigadier Saeed Hamad bin Sulaiman, director of Rashidiya police station, said the initiative helps people who are not tech-savvy. "It helps drivers who may not have smartphones or those who insist on getting hard copies of accident reports. He/she can get the reports within minutes from these 10 fuel stations instead of going to a police station."

Explaining how the system works, he said that once a traffic accident occurs, the two parties can go to any of the 10 Enoc fuel stations and report it at the special customer service counter there. A trained employee there will photograph the damage caused by the accident, write out a damage report and issue a report. The whole process is completed in under three minutes.

The police and Enoc have trained 18 staff members for the job, and another 40 will be trained in the second phase.

Brigadier bin Sulaiman said 2,360 accident reports were filed through the 'Alaa darbak' initiative since it was rolled out in August last year.

Zaid Al Qafidi, executive director of retail operations at Enoc, praised the partnership between the police and Enoc. "This partnership is a source of happiness for the community. The 'Alaa darbak' initiative is part of the efforts to make Dubai the smartest city in the world."

amira@khaleejtimes.com 

• Dubai