Dubai Customs to work
during Eid Al Adha

DUBAI — Dubai Customs announced that its Customs centres and entries will continue to work during Eid Al Adha holiday which begins on Arafa Day, 9th Thi Al Hijja, and November 15, 2010 to ensure clearance of goods for the individuals and companies in convenient times to the clients.

By (Wam)

Published: Thu 11 Nov 2010, 11:13 PM

Last updated: Mon 6 Apr 2015, 5:10 PM

Customs centres at Dubai Cargo Village, Flower Centre, Hatta Customs Centre and Customs Declarations Department will operate on a 24/7 basis throughout the whole official holiday. Customs entries at Dubai International Airport (Terminals 1, 2 and 3) will also continue to work around the clock during Eid to facilitate the procedures of the passengers coming to the UAE through the Airport since many people are often expected to spend Eid holiday in the UAE.

As for the Free Zone Inspection Centre of Dubai Int’l Airport, the working hours will be from 9:00 a.m. till 2:00 p.m. Postal Inspection Centre (Al Karama) will operate from 9:00 a.m. - 1:00 p.m. during the official Eid holiday. The Multi-Commodities Customs Centre will work from 9:00 a.m.- 3:00 p.m. on Arafat Day and the second and third day of Eid Al Adha. Al Hameriya Inspection Center and Al Khour Inspection Centre will be open from 8:00 a.m. - 3:00 p.m. during all days of the holiday except on Tuesday (the first day of Eid) which will be off.

The Customer Service Centre of Ducamz will operate from 8:00 a.m. till 1:00 pm on Monday and Thursday of the next week as Tuesday and Wednesday will be off. The official holiday of the Contact Centre at Dubai Customs (80080080) starts on Arafa Day until the second day of Eid and will continue work on the third day of Eid on Thursday, November 18, 2010 and on Saturday, November 20, 2010 from 7:00 a.m. till 2:30 pm.

Passengers heading to the UAE through Dubai Int’l Airport will be welcomed and received with gifts on the occasion of Eid Al Adha by the inspectors’ staff.

Instructions were issued to operate customs portals to the utmost and specify some for the elderly in order to facilitate the procedures of the large number of passengers who normally head to the UAE without any delay and to complete their customs procedures through the Customs Operations employees at every air customs entry. So is the case for the gold traders who continue to travel through the Airport as their procedures will be facilitated through the specialised employees at the Gold and Jewellery Sections.

Ahmed Mahboob Musabih, Executive Director of Client Management Division at Dubai Customs said that the Department is keen on ensuring the continuity of providing services of goods clearance during the Eid holiday in line with its vision and strategic objectives with respect to the quality standards of customs service delivery as well as supporting the economy and trade meeting the customers’ needs and requirements on a constant base.

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