Passengers stuck on aerobridge for 8 hours as plane suffers snag
The passengers were forced to spend an entire night on the aerobridge.
Over 100 passengers had already boarded an IndiGo flight at Lucknow airport when they were informed about a technical snag that left them stranded on the aerobridge an entire night.
According to reports in Hindustan Times, IndiGo's flight 6E 278, an Airbus A320neo, which was scheduled to fly from Lucknow at 9:15 pm on Thursday and land in Hyderabad at 11:15 pm the same day, was delayed by over eight hours.
As the Indian low-cost airline could not provide an alternative aircraft, the passengers were forced to spend an entire night on the aerobridge.
Apparently, passengers were informed about the glitch after they boarded the aircraft. One of the passengers on board the flight said the stranded passengers included people of age groups and some who were wheelchair bound as well.
5:30am and still waiting. Also, Pictures from the night that Indigo kept us waiting in the aerobridge for HOURS with false promises about departure, accommodation etc. pic.twitter.com/QBYLpaEk4I- debanjana paul (@PaulDebanjana) December 13, 2019
According to reports in News18, passengers shared on social media photos of passengers sitting on the floor of the aerobridge. A passenger, Debanjana Paul, who went through the ordeal wrote on Twitter: '@IndiGo6E made us board the plane and then informed us that the flight will only take off at 6am. Amazing service'.
IndiGo airline is yet to comment on this issue. The HT reported that IndiGo Neo aircrafts are fitted with unmodified Pratt & Whitney (P&W) engines. The Directorate General of Civil Aviation (DGCA) has given the airline a deadline of January 31, 2020, to replace the engines with modified low pressure turbine (LPT) engines.
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