Concerned authorities in Dubai confirm their readiness to deal with the prevailing conditions
Launched by the Dubai Department of Finance (DOF), the initiative aims to encourage customers to turn to smart channels to complete government services and transactions. Transactions requiring payments at customer service centres operating in Dubai will be stopped for one day. The DoF has started coordinating with all government entities in Dubai to implement the initiative to close service centres across the emirate for a day on October 26, 2017.
"Instantly, all government entities across Dubai government have started cooperating to make the initiative a success," said Abdulrahman Saleh Al Saleh, DoF director-general.
"Customer service centres will dedicate their efforts on October 26 to spread awareness among customers of the importance of transformation to smart channels to complete transactions, whether via smart apps or the web. On that day, all transactions requiring payments will be stopped for one day at the centres, but will remain available through all smart channels," Al Saleh added.
Jamal Hamed Al Mari, executive director of central accounts sector at DoF, said service transactions provided by many government entities in Dubai on October 26 will be available only via smart channels, including 'Dubai Now' app and other government apps available for smartphones. "There will also be the web-based channels via computers and centres will resume normal operations after that date," he said.
The initiative 'A Day without A Service Centre' will be held annually.
"We will announce the names of centres and services that will be suspended on October 26 so that everybody will be ready to go for smart channels on that day," Al Mari added.
On October 26, service counters at government centres in Dubai will stop receiving customers with transactions that can be done via alternative smart channels. However, transactions that require presence in person at the service centres will continue as usual.
- business@khaleejtimes.com
Concerned authorities in Dubai confirm their readiness to deal with the prevailing conditions
Stoinis top-scored in Lucknow's modest chase of 145 against Mumbai as the home team achieved their target with four wickets and four balls to spare
According to the Met Department, inclement weather is expected to begin from the west by Wednesday night, extending over most areas of the country on Thursday
The number of e& UAE subscribers reached 14.5 million in Q1 2024
National Emergency, Crisis and Disaster Management Authority confirmed its readiness to deal with inclement weather
He will be among a 15-member squad headed to the United States and West Indies for the tournament starting June 1
Most EVs promise mileage of 250-500km depending on engine variants and price points
Public health risk low but farm worker vigilance urged; drinking pasteurised milk advised to reduce risk of spread