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Etihad Crystal Cargo unveils SMS tracking
ABU DHABI — Etihad Crystal Cargo, the cargo division of Etihad Airways, is introducing SMS tracking for UAE-based customers, giving them the opportunity to track their shipments via mobile telephone.
The new initiative continues Etihad Crystal Cargo's drive towards providing its customers with the most advanced air cargo services available, convenient 24/7 flexibility and total information transparency along the supply chain.
By sending a text message with the "Airway Bill Number(s)" to the number "3922746" or typing "EYCARGO" on the keypad, the customer gets real-time information about the status of their consignments directly onto the display of their mobile phone.
"The introduction of SMS tracking technology clearly is another important step to fulfil our core promises of ultimate information transparency, 21st century technology and total customer focus — bringing the information to the fingertips of our customers," said Ingo Roessler, Vice-President, Cargo, Etihad Airways.
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