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QatarAirways migrates to Amadeus Altéa DCS

Amadeus and Qatar Airways, named Best Airline in the Middle East for the eighth year running, announced on Thursday the airline’s successful migration to Altéa Departure Control – Flight Management and Customer Management.

The move to this flexible solution will significantly enhance the airline’s efficiency in flight operations and customer service, whilst reducing costs. Qatar Airways is the state-owned flag carrier of Qatar based in Doha.

“The successful migration of Qatar Airways to Amadeus Altéa Departure Control – Customer Management and Flight Management is a strategic step towards the transformation of our IT system,” said Srinivasan A.T., CIO Qatar Airways.

“Exceptional customer service is a key competitive factor and it can only be delivered at the airport by integrating a new generation departure control solution that meets the needs of our customers.”

“Today’s advanced technology help us to provide airlines with the right solutions to further enhance the customer experience as well as increasing the carriers’ efficiency and reducing costs,” said François Weissert, Amadeus SVP and chief technology adviser to the CEO in the Middle East and Asia.

“This is a significant milestone not only for Amadeus and Qatar but for the airline industry in the region as a whole. Altéa Departure Control is the industry’s leading solution transforming how airlines manage passengers,” he added.

— business@khaleejtimes.com