National named lead assessor by global TQM firm

DUBAI — Dr Mansoor Al Awar, Vice-President, eTQM College, Dubai, has been named lead assessor by the European Foundation For Quality Management (EFQM), the prestigious international TQM organisation, after successfully completing the European Assessor Test.

By A Staff Reporter

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Published: Mon 27 Jun 2005, 11:07 AM

Last updated: Thu 2 Apr 2015, 3:46 PM

This makes Dr Al Awar the first UAE national to attain this qualification and become a lead assessor for EFQM.

Al Awar will now become part of EFQM’s network of several hundred assessors spread across Europe and beyond. This will also expose Al Awar as well as the college to both current and future assessment techniques based on Europe’s most widely-used management framework.

Being an EFQM assessor entails carrying out full assessment of various types of organisations, besides becoming part of the EFQM’s network of several hundred experienced assessors spread across Europe and beyond, and getting exposed to both current and future assessment techniques based on Europe’s most widely-used management framework.

Dr Al Awar received the lead assessor certificate from Chris Lebeer, CEO, European Foundation for Total Quality Management in Brussels. The certificate implies that Dr Al Awar is certified to train the trainers.

“This certificate is a great honour for eTQM College in general and to me in particular,” said Dr Al Awar. “Coming from such a prestigious organisation, this recognition is an indication that the international community is taking notice of the developments and achievements of eTQM College in the field of TQM. This accomplishment will motivate us to work harder to integrate TQM in all business practices by learning proven techniques from such a reputed organisation as EFQM,” he added.

EFQM is the primary source for organisations throughout Europe trying to excel in their market and in their business. Based in Brussels, EFQM brings together over 700 members, organisations and partners situated in every geographical region across the globe. EFQM is a not-for-profit membership foundation focused on serving its members’ information and networking needs.

In order to provide recognition at all levels, EFQM has different categories of assessors, including EQA assessors who are involved at each stage of assessing applications for the European Quality Award; European Excellence Assessors; ‘Recognised for Excellence’ Assessors and ‘Committed to Excellence’ Validators.

“The Middle East has for too long paid scant attention to TQM, with several adverse effects. The region needs to study the success stories of organisations worldwide by just applying TQM techniques to their businesses. The eTQM College has been attempting to raise awareness about TQM issues by offering specialised online courses as well as organising awareness programmes. We will accelerate this momentum, encouraged especially by this global recognition,” added Dr Al Awar.

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