DTCM inks pact with US institute to train hospitality manpower

DUBAI — The Dubai Department of Tourism and Commerce Marketing (DTCM) and the Educational Institute of the American Hotel and Lodging Association yesterday announced a strategic partnership to offer human resource training and development programmes.

By (By a staff reporter)

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Published: Thu 7 Sep 2006, 11:25 PM

Last updated: Sat 4 Apr 2015, 8:20 PM

The joint initiative comes in response to the growing demand for workforce in the booming UAE tourism and hospitality sectors.

The agreement makes Training Solutions, the external training arm of the DTCM, the sole licensee for the training programmes and certification process of the EI-AH&LA in the UAE.

The arrangement also enables Training Solutions to be the country’s sole provider of the largest set of hospitality courses, covering every aspect of the hospitality business ranging from housekeeping to restaurant serving and managing.

“The agreement will go a long way in delivering solutions to ensure trained and efficient workforce throughout the tourism and hospitality sectors in the emirate. The development of the tourism industry is in line with our vision to position Dubai as the leading tourism destination and commercial hub in the world. We will be working with the tourism industry to assess their needs and provide them the required training and development solutions,” said DTCM Director General Khalid bin Sulayem.

Through the partnership, the DTCM also hopes to bring high quality teaching materials and course development for the professional upgrade of hospitality workers and managers, further improving the quality of the hospitality profession in Dubai. “DTCM will be sub-licensing to selected, well-qualified training schools to deliver the courses of EI-AH&LA. The DTCM will be offering a wide selection of courses leading to EI-AH&LA certification at its training facility at the Dubai Cruise Terminal," said David Lechter, Vice President International of EI-AH&LA.

The association has more than 120 licensed affiliates in 45 countries and holds exclusive license agreements in 17 countries throughout Europe, Asia, Middle East, Africa and Latin America.

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