The Princess of Wales announced in March she was having treatment after cancer was found following an abdominal surgery
As many as five gunmen dressed in camouflage clothing opened fire with automatic weapons at people in the Crocus City Hall music venue near Moscow, leaving an unknown number of people dead and injured, video footage from the scene showed.
It was not immediately clear how many people had been injured and who the gunmen were, but Russian news agencies said 50 ambulance crews had been sent to the scene.
Flames leaped into the sky and plumes of black smoke rose above the venue, video showed.
"A terrible tragedy occurred in the shopping centre Crocus City today," Moscow Mayor Sergei Sobyanin said.
"I am sorry for the loved ones of the victims."
Sobyanin said all necessary assistance would be provided to those injured during the incident.
Russian rescue services have evacuated about 100 people from the basement of the hall, but there are still people on the roof, Russian news agencies reported
In one unverified video posted on social media, men with automatic weapons were shown firing repeatedly at screaming civilians, including women, who were cowering below what looked like an entrance sign to "Crocus City Hall".
Other video footage showed a number of people lying motionless in pools of blood outside the hall. Reuters was unable to immediately verify the footage.
Another video showed the attackers shooting at people in the concert hall.
The US embassy in Russia warned earlier this month that "extremists" had imminent plans for an attack in Moscow.
It issued its warning several hours after Russia's Federal Security Service (FSB), the main successor to the Soviet-era KGB, said it had foiled an attack on a synagogue in Moscow by a cell of the militant Daesh group.
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