Need to see a court judge to legally attest your marriage, divorce or other personal status certificates? Don't bother going to court, head to Wafi Mall instead.
VFS Global, an outsourcing services company for government and diplomatic missions, is now handling several Dubai government services, including for the Ministry of Health, Dubai Courts and the DIFC Wills and Probate Registry.
Residents can register their wills legally at DIFC, carry out a full health checkup for an Emirates ID card at Ibn Batutta Mall and International City, as well us Dubai Courts services - ranging from amicable settlement of disputes, notary public services and attestation of personal status services.
Vinay Malhotra, the COO of VFS Global, told Khaleej Times: "When it comes to Dubai Courts, we are offering services at the Wafi Mall, which is a one-stop shop for multiple services related to the court, legal system and legislative procedures.
"These services are being provided under one roof and in a very comfortable environment. We offer notary and public services, settlement of disputes and personal status authentication. At this centre, there are 16 judicial mediation offices, four public notary offices and a number of legal offices, including a judge of personal status court who are based and seated at this centre. The goal is to offer these services under one roof and in an extremely comfortable and posh environment."
Sean Hird, director of DIFC Wills Service Centre, said: "Our partnership with VFS Global comes as a strategic step towards providing our Virtual Registry customers, who may be located anywhere in the world, enhanced convenience and ease when completing their Wills registration process."
The Ministry of Health and Prevention have also outsourced some of their services to VFS Global in partnership with Nakheel Malls. The initiative is part of the ministry's strategy to outsource health screening services to expatriate workers in partnership with the private sector.
The centre in Ibn Battuta is meant to reduce customer waiting time by issuing fitness certificates within 48 hours. The centre also sends the results directly to the concerned authorities to complete the residence application.
"We are still working very closely (with the ministry) and we are confident in receiving more contracts from them in the future," Malhotra said.
VFS Global's vast network of centres, are based in 137 countries across the globe.
sarwat@khaleejtimes.com
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