These UAE bank accounts will get Dh175. Here's why


These UAE bank accounts will get Dh175. Heres why

The bank responded to the customer's complaint on Facebook.

By Staff Report

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Published: Mon 7 Jan 2019, 11:00 PM

Last updated: Wed 9 Jan 2019, 4:04 PM

First Abu Dhabi Bank, the largest bank in the United Arab Emirates, said on Facebook it is working to repay customers wrongly charged Dh175 ($47.7) on their accounts. 
The bank's customers had complained on social media in the past few days after they were charged the fee but given little explanation. 
"We are currently experiencing a system issue where a debit interest amount of 175 has been deducted from your account. The concerned team is currently working on the matter to resolve as soon as possible and reverse the charge," the bank said in a response to one customer complaint on Facebook. 
"We identified that some First Abu Dhabi Bank customers were incorrectly charged interest. The charges will be reversed. We will contact all customers that were affected and regret any inconvenience this may have caused them," the bank said in a statement to Khaleej Times
FAB was created in 2017 from the merger of Abu Dhabi's top banks.
With inputs from Reuters

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