The Dh100-billion plan introduced by the city's Crown Prince aims at increasing economic productivity
uae16 hours ago
Tourism is the backbone of Dubai’s economy and one of the largest contributors to its gross domestic product (GDP).
The UAE's most populous emirate always puts a premium on the sector that is growing exponentially because foreign tourists' safety and security are being taken care of with utmost alacrity and efficiency.
The Dubai Police, which enjoys a global reputation for their professionalism and the use of state-of-the-art technologies for the safety and security of the emirate's residents, also ensure that millions of tourists, who visit the city every year are safe.
The force extends help to foreign tourists in whatever way it is possible.
Many tourists, even UAE residents, may not know that the Dubai Police have a dedicated section that caters to tourists’ requests, complaints, and even suggestions.
“If there is an issue faced by a tourist, the visitor can talk directly to the tourist department at the Dubai Police that will take all the actions necessary, even after the individual has left the country. They will follow up the case until it is successfully solved,” said Sameera Salman, a member of Dubai Police’s tourist security department.
“If need be, police will even go with the tourist to provide any services whether it is following up an issue with the bank or other government departments. In case of lost and found items, the tourist department at the Dubai Police follows up the case until visitors receive their items,” she told Khaleej Times on the sidelines of Arabian Travel Market (ATM), 2021, on Wednesday (May 19).
Dubai expects to attract over 5.5 million overseas visitors this year, as new markets reopen and Covid-19-related travel restrictions ease.
The official said tourists’ requests or complaints are generally attended to within a maximum of 12 hours.
“Tourists can approach the Dubai Police through their mobile application (app) or website for either assistance or information,” she said.
The app has different sections for each type of complaint. “If a tourist is a victim of a fraud or vehicle accident, the police will follow up h/her case and even visit the visitor in a hospital. Also, they can help by providing accommodation to the tourist, if such a need arises,” she added.
waheedabbas@khaleejtimes.com
The Dh100-billion plan introduced by the city's Crown Prince aims at increasing economic productivity
uae16 hours ago
The work undertaken covered several types of sidewalks for pedestrians, crosswalks, service roads, and combined use
uae17 hours ago
Most schools had a two-week spring break at the end of March, followed by a week of Eid holidays
uae17 hours ago
More than 10,000 spectators were present as four AI-powered cars vied at Abu Dhabi Autonomous Racing League (A2RL)
uae18 hours ago
The entire plan will see cow-breeding and poultry projects come up near the massive wheat farm and the dairy farm will form the third phase
uae20 hours ago
Names of leading brands in various sectors revealed in a new report by Brand Finance
uae20 hours ago
Spot gold was slightly down at $2,335.13 per gram on Monday
uae1 day ago
As authorities sprang into action to drain waterlogging, tenants and homeowners had to navigate the aftermath of nature's unpredictability
uae1 day ago