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RTA offers ‘Awnak’ service to serve the disabled
New service will help disabled persons and patients who do not require emergency transport.Termed ‘Awnak’, it is the first such service in the region.
Disabled persons and patients who do not require emergency transport can now avail special services offered by the Roads and Transport Authority (RTA). Termed ‘Awnak’, it is the first such service in the region.
“The launch of this service comes in implementation of the directives of His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to care for the disabled segment of the community and take regulatory as well as practical steps that protect their rights, particularly with regard to providing them with proper medical care, education and employment in order to integrate them into the community as active individuals,” said Mattar Al Tayer, Chairman of the Board and Executive Director of the RTA.
He said the aim is to make Dubai a disabled-friendly city by 2020 and was the initiative of Shaikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Executive Council, under the project ‘My Community has a Place for All’.
The current efforts of the emirate would go a long way in empowering those with special needs. It would enhance the efficiency of the existing projects and initiatives for the disabled.
“Awnak initiative is intended to serve patients who have undergone operations in hospitals and need to have further rest at home, patients who have been examined by doctors and ordered to be admitted for further treatment, in-patients who have to be transferred to other hospitals based on doctor’s recommendation, patients who need to move from homes to hospitals/clinics to see a doctor or vice versa, and disabled and seniors who need to be lifted aboard vehicles fitted with certain specifications,’’ he said
RTA coordinated with the Department of Health Authority, and the Unified Ambulance Service and a set of conditions have been prescribed for service providers including that vehicles must be tailor-made to lift the disabled as per the approved specifications of the RTA and competent bodies in the Emirate.
Drivers will be handpicked and trained at delivering such services in non-emergency cases. Moreover, the RTA will provide advanced systems for building databases, booking and dispatch as well as a GIS/tracking system,’’ added Mattar Al Tayer. — news@khaleejtimes.com
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