Maxtor to expand ME operations

DUBAI — Maxtor Corporation, which deals in hard disk drives and consumer storage products, is planning a regional expansion for its local operations, technical support and channel network and outlining areas of product focus for the Middle East and Africa region.

By A Staff Reporter

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Published: Mon 16 May 2005, 10:33 AM

Last updated: Thu 2 Apr 2015, 5:08 PM

Didier Trassaert, vice-president, Maxtor, EMEA, said: "The company is also launching Maxtor's first Return Material Authorisation (RMA) collection centre for the MEA region, scheduled for opening this month in Dubai."

"The centre is designed to enhance post-sales service to local customers," he said.

"Initially the RMA collection centre will enable Maxtor's distributors to return drives requiring service locally, without need for re-export, and process the returns, as applicable," he added.

"In phase two, the collection centre will offer RMA services to a wider range of Maxtor customers, including resellers, system assemblers and end users. The company has plans for similar RMA collection centres in Saudi Arabia and Egypt, with more countries expected to follow," he explained.

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