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Now, send SMS to call taxi in Dubai

DUBAI — From early next month, Dubai Taxi customers will be able to order taxis by short message service (SMS), announced Mohammed Obaid Al Mulla, CEO of Public Transport Agency, Roads and Transport Authority (RTA). He said the new SMS service will be more smooth, speedy and distinctive.

"The RTA always endeavours to develop and expand its services to match the urban development and rise in Dubai's population, in addition to the evolution in economy and trade, service, financial, tourism and other vital sectors," Al Mulla stated.

"By introducing the SMS service, the RTA aims to ensure speedy service to clients, including residents, visitors and tourists," he added.

He explained that the SMS service, in a nutshell, will identify the location of the client. On receiving an order, the automated workflow system will give the reservation number to the client and confirm the diverting of the nearest taxi to the designated site.

Al Mulla confirmed that the fare would be the same as is currently: Dh6 from 6.00am to 10.00pm and Dh7 from 10.00pm until 6.00 am.

Al Mulla said the new facility would have a positive impact on customer service. Nearly 3,000 additional vehicles belonging to franchise companies would be linked to the Reservation and Distribution System to join the existing 3,200 fleet of Dubai Taxi.

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