Indigo: Affordable travel option

Indigo has a simple philosophy: offer fares that are always low, flights that are on time, and a courteous, hassle-free travel experience

IndiGo is India's largest low-cost and low-carbon airline with a market share of 40 per cent, as of June 2017. According to a spokesperson, the airline has a simple philosophy: offer fares that are always low, flights that are on time, and a courteous, hassle-free travel experience.
India and the Middle East are currently the fastest growing aviation markets in the world. The exponential growth is reflected in the expansions made by airlines to fulfill the growing demand of passengers to and fro.
IndiGo ventured into the Middle East in 2011 with the launch of Dubai and Muscat as its first international destinations. From three daily flights in 2011, IndiGo has established itself as a preferred carrier on India - Middle East routes with increased capacities and compelling fares on Sharjah, Muscat and Dubai sectors.
It operates 23 daily flights to the Middle East region as of today, thus providing enhanced connectivity for both business and leisure travellers. IndiGo enjoyed a load factor of 88 per cent on all flights departing from Dubai (from January 2017-June 2017), and over 87 per cent per cent for flights arriving in Dubai (from January till June 2017), about 72 per cent on all flights departing from Muscat and about 73 per cent for flights arriving in Muscat. It has also seen a good response on the Sharjah sector with 84 per cent load factors between April-June 2017.
"Over the years, we have observed an exponential growth in tourism between India and the Gulf due to increasing business ties and demand for holiday travel," says the spokesperson. "At IndiGo, year 2016-17 saw maiden flights from Sharjah to Kozhikode and Thiruvananthapuram and additional flights to Muscat.
"As the airline has increased its operations, we have also striven to provide personalised, hassle-free experience which the customers value the most."
According to the spokesperson, from IndiGo's inception, its aim has been "to demonstrate repeatedly that low cost does not mean low quality and that people should come to accept and see that this is the airline that will provide consistently low fares."
IndiGo will continue to expand its network to meet the requirements of both business and leisure travellers wherever they demand it - both in India and abroad, adds the spokesperson.

• India