While everything about the city may scream opulence, residents aren't just blindly spending their hard-earned money
uae1 hour ago
The Telecommunications Regulatory Authority (TRA) in UAE on Wednesday said that the telecom operators can charge consumers one month fee only for early termination of services contract of mobile users.
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Previously, the laws allowed telecom operators to charge one month rent multiplied by the number of contract's remaining months.
The regulator said this decision has been taken following complaints of some customers.
"The new amendment stipulates charging one month fee only for early termination, replacing the previous provision, which stipulated charging one month rent multiplied by the number of the contract's remaining months. This amendment has been introduced already in the new individuals' mobile contracts," the regulator said in a statement on Wednesday.
The authority is working on introducing these amendments to the other services' contracts in the coming period.
"Revision of early termination fees of telecom contracts is part of the sustainability approach whereby TRA is working to enhance the quality of telecom services and to ensure that these services reach the various segments of society on satisfactory terms," said Hamad Obaid Al Mansoori, Director General, TRA.#TRA issues regulations requiring licensees to update early termination feesView this post on Instagram
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