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Dubai-based Emirates will be operating extra flights to Jeddah and Madinah to help facilitate travel for pilgrims heading to and from Saudi Arabia for Haj.
The airline will be operating 33 additional flights to Jeddah and Medina from August 6 to 31 to support the journey for pilgrims expected to travel to the holy city of Makkah during Haj this year. These services will run in parallel with Emirates' regularly scheduled services to Jeddah and Medina. These additional flight services are available to travellers holding a valid Haj visa.
This year, Emirates is expecting Haj pilgrims to come from are Pakistan, Senegal, the United States, the UK, Australia, Indonesia, the Ivory Coast and Nigeria.
Adil Al Ghaith, Emirates' Senior Vice President, Commercial Operations, Gulf, Middle East and Iran said, "Haj travel is an extraordinary journey for Muslims which leaves them with a lifetime of memorable experiences, and we expect over 25,000 pilgrims to travel with Emirates this year. With the significant demand for air travel during this period, Emirates is deploying extra flights to ensure more seamless connections for the scores of pilgrims making their way to the holy city of Makkah. During their journey, we aim to provide our customers with the best experience that is aligned with the pillars of their faith, particularly during this significant period."
On the ground in Dubai, Emirates' airport team will seamlessly facilitate the passenger ground experience for Haj. In addition, dedicated check-in and transfer counters will be set up for Haj passengers transiting in Dubai.
In the air, several initiatives have been planned in keeping with the values and traditions that pilgrims uphold when travelling for Haj.
Extra provisions will be made to accommodate Haj traveller needs such as performing ablutions, advising passengers about Al Miqat and Ihram (the phase when pilgrims enter a state of sanctity) and other arrangements that will help ease their journey.
Emirates' ice system will also feature a special Haj video that covers safety, Haj formalities and information about performing the Haj pilgrimage. Pilgrims will also be able to tune into the Holy Quran channel.
On flights from Jeddah, Haj passengers can bring up to 5 litres of holy water (Zamzam) which will be placed in special areas in the cargo hold. As with all flights, Haj passengers will enjoy extra baggage allowance of up to 35kg in Economy Class, 40kg in Business Class and 50kg in First Class.
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