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The Integrated Transport Centre (ITC) of the Department of Municipalities and Transport in Abu Dhabi has announced that surface public parking spaces will be free of charge during the Hijri New Year (1443) holiday on Thursday, August 12. It also announced the working hours of Customer’s Happiness Centres, Darb timings and bus and ferry services schedules.
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ITC’s Customer’s Happiness Centres will be closed during the holiday and will resume work on Sunday, August 15.
Free public parking
Surface parking spaces will be free of charge during the holiday starting August 12 until 7:59am on August 14. Additionally, Mussafah Industrial area parking lot M18 will be free of charge during the official holiday.
ITC calls upon the public not to park their vehicles in prohibited areas and not to block the traffic flow. ITC also urged the public to adhere to the regulations regarding the resident permit parking bays from 9:00 pm to 8:00 am.
No Darb toll gate charge
ITC announced that Darb toll gate system will be free of charge during Hijri New Year holiday on August 12. Toll gate charges will resume on Saturday, August 14 during usual peak hours from 7:00 to 9:00 am, and from 5:00 to 7:00 pm - in order to ensure a smooth traffic flow during these timings.
Public buses and ferry services in Abu Dhabi will operate according to the same schedule of official holidays.
Public transport users are requested to follow the precautionary measures while using buses or ferries and use Darbi app to check trip timings and avoid waiting in the stations.
Customers may continue to apply for ITC’s services online using ITC’s website, Darbi and Darb apps. Additionally, customers may contact the unified Service Support Centre of the Department of Municipalities and Transport on 800850 or Taxi Call Centre: 600535353 around the clock.
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