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Cabs in Dubai have broken the 100 million barrier in the number of trips made in 2013 clocking 100,252,439 trips compared with 97,469,717 in 2012.
Adel Mohammed Shakri, Director of Transportation Systems, Public Transport Agency, Roads and Transport Authority (RTA), said: “The trips made by taxis that have broken the 100 million barrier in 2013 had been implemented via the handling of the Dispatch Centre at the Transportation Systems Department with 7,148,899 calls during the same year.
Shakri was delighted with this achievement which epitomised the concerted efforts and resources of franchise companies operating taxicabs in Dubai (Dubai Taxi, Cars Taxi, Arabia Taxi, National Taxi, and Metro Taxi) as well as the studious efforts made by the staffs of the Booking and Dispatch Centre towards realising the vision of the RTA in providing Safe & Smooth Transport for All.
“This achievement has been made thanks to the highly sophisticated and accurate systems in place, that is the D8 System considered the backbone of taxi operation in Dubai.
“Moreover, the system supports the prudent drive of the Dubai Government towards the sleepless Smart Government. This advanced system links all customers with service providers through a host of smart communication channels; making it easy to access the service at any time, and at any place in the UAE in general and Dubai in particular,” explained Shakri.
“At the end of December last, a number of private limousine firms have been tentatively linked with the D8 system where android-operated meters of these vehicles have been linked with the D8 system. The system automatically computes the tariff of travelling to Sharjah and northern emirates fixed as Dh20 automatically, thus contributing to the psychological comfort of customers, and is considered an advanced & effective system for controlling revenues,” added Shakri.
He added that the system can also report the most and least responsive and cooperative cabbies with the Bookings and Dispatch Centres. The system is linked to many means of communication such as SMS booking Service, online booking system, IVR system and smart phones application where customers can book through these media before completing the booking procedures through D8 system. — news@khaleejtimes.com
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