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During the first six months of 2010, a total of Dh1.1 billion — through 835,000 transactions — was collected through ePay on behalf of all the participating Dubai government departments. During the corresponding period last year, the collection was Dh700 million — through 712,000 transactions. The Roads and Transport Authority (RTA), Dubai Electricity and Water Authority (DEWA) and Dubai Customs were the top three departments respectively in terms of the number of transactions achieved.
Ahmed bin Humaidan, Director General of Dubai eGovernment said: “These results clearly indicate the favourable pace of eTransformation in Dubai and also reflect both the increasing adoption of ePay as a preferred mode of payment to complete government transactions and the trust shown by customers with regard to the efficiency and safety of ePay, despite the ramifications of the global financial crisis.
“This service allows both corporate and individual customers to complete ePayment for government services in three ways — credit cards, e-dirham and direct debit from the customer’s account in participating banks. It is worth noting that the use of the direct debit option grew from 13,000 transactions in the first half of 2009 to 23,000 transactions in the same period this year,” he added.
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