• Home
• /
• Business

Sita signs pact with ACS

Sita's CUTE (Common Use Terminal Equipment) system enables every airport check-in desk to be linked to any airline's reservations and departure control system, helping increase operational effectiveness by up to 25 per cent and minimizing passenger queues. Under the new five-year contract, Sita will provide operations and services for the CUTE systems it installed at Johannesburg's Domestic Terminal following an agreement between Sita and the Airports Company of South African (ACSA) in 2002.

With Sita's latest Java-based and Internet Protocol (IP) enabled CUTE system in place on a total of 150 workstations at check-in desks and boarding gates, the Domestic Terminal already takes advantage of enhanced airport operations and passenger services for a number of domestic airlines. By now entrusting Sita with the operation and maintenance of the system, ACS will assist the airlines to further boost operational efficiency while ensuring continuing smooth use of the CUTE system. "Sita's community or 'common use' solutions play a central role in helping create the most technologically advanced, efficient and passenger-friendly airports in the world," said Jamal El-Hoss, Sita's Regional VP for Sales and Marketing in the region. "We are delighted to be working closely with ACSA and ACS on this project. It's our goal to help our customers use information technology to optimize efficiency, increase customer satisfaction, maintain cost-effectiveness and improve security."