Microsoft launches customer support product

DUBAI - Microsoft launched product support life-cycle policy, which will provide customers with a minimum total of 10 years of mainstream and extended support for business and developer products. In addition to the expanded time frame, the updated policy provides customers with increased support for IT infrastructure security assistance.

By A Staff Reporter

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Published: Fri 11 Jun 2004, 12:11 PM

Last updated: Thu 2 Apr 2015, 12:04 PM

Customers requested support from Microsoft that is predictable, expanded and mirrors their changing needs for IT infrastructure management. With this new policy, Microsoft delivers predictable support customers need to successfully do more with less. Andrew Lees, Microsoft Corporate Vice President of Server and Tools Marketing, said: "Both original and updated Microsoft support life-cycle policy were the result of the company's dedication to customer needs."

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