Educators advised students to take ownership of their learning journey and be punctual
uae2 hours ago
A number of HSBC bank customers in the UAE have been overcharged on their card purchases due to a technical glitch, the bank has acknowledged.
Several credit cardholders of HSBC UAE took to social media late last week to complain about the problem.
The bank has now clarified that the excess amount that was deducted from some customers' cards have been refunded and they can check their online accounts now.
"We have identified an issue related to some transactions made on the 2nd of December on HSBC Visa cards. We are in the process of rectifying the issue and we want to assure our affected customers that we will reverse any incorrect amounts including any related fees and charges," the bank said in a tweet earlier.
Notice: we have identified an issue related to some transactions made on the 2nd of Dec on HSBC Visa cards. We are in the process of rectifying the issue and we want to assure our affected customers that we will reverse any incorrect amounts,..."We have identified an issue with some transactions being incorrectly billed to our Visa card holders for certain dates. We are working on rectifying the issue and we want to assure our impacted customers that any incorrectly billed amounts will be reversed including any related fees and charges," it said.
- HSBC UAE (@HSBC_UAE) December 8, 2017
Notice: We have identified an issue with some transactions being incorrectly billed to our Visa card holders for certain dates. We are working on rectifying the issue and we want to assure our impacted customers that any incorrectly billed amounts will be reversed...
- HSBC UAE (@HSBC_UAE) December 9, 2017
including any related fees and charges. We regret any inconvenience caused.The bank said it has reversed the transactions of the UAE customers' Visa debit and credit cards after the technical glitch.
- HSBC UAE (@HSBC_UAE) December 9, 2017
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