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Shaikh Hamdan asks Dubai Land Department to provide superior service
Shaikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, visits the headquarters of the Dubai Land Department on Monday.
During his visit, Shaikh Hamdan was briefed on the performance and functions of each department. He listened to an employee who gave him an outline about the nature of her work. She explained the number of transactions she carries out for clients during her shift.
Sultan Butti bin Mejren, director-general of the Dubai Land Department, gave a presentation to the Crown Prince of Dubai on services provided to its clients across 25 customer service centres throughout Dubai. Staff at each centre work for 12 hours a day to ensure access for all customers and provide them with the best services, saving time and effort.
Shaikh Hamdan and his entourage were briefed on the contents of the museum, which includes old records, property deeds, other papers and old documents of the department since its inception.
Shaikh Hamdan was also briefed on the smart system for real estate registration, a system that allows for some approved real estate offices to register real estate key actions through multiple locations and subsidiaries operating outside normal working hours.
The Dubai Crown Prince noted the leading role of the department in promoting real estate investment in Dubai and consolidating its position as the best destination for investment in the region and the world.
Shaikh Hamdan gave instructions to staff to continue their efforts in developing the department's performance and to provide superior service to customers. - Wam
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