The paths of these two stars have intersected on several occasions due to their association with the luxury brand Bulgari
entertainment6 hours ago
The government has announced ranking for the customer service centres in Dubai with Dewa, RTA and DHA topping the charts. The rankings also highlight centres that are at lower rungs and need to improve.
While the government has rightly assessed its own customer service centres, I wonder if the private sector too can be evaluated on similar parameters. A majority of us work for private establishments and we also do a lot of business with them. And for some companies, after sales and customer services are a burden.
'Work is worship' and 'quality is what matters'. Having said that, I must say that I haven't had a great experience with customer service majority of the time.
Arrogance, poor communication and social skills, lack of knowledge about the product and company one is working for are evident traits of bad customer service executives. One should have a pleasing personality, ability to empathise with customers, even when one heads a pharmacy, clinic, hospital, or even a bank. Overall the services have to improve for the welfare of the country and its people. The government is setting the bar high, private sector should follow.
- Mathew Litty, Dubai
The paths of these two stars have intersected on several occasions due to their association with the luxury brand Bulgari
entertainment6 hours ago
The students' demands range from a ceasefire in Israel's war with Hamas to calls for universities to stop investing in Israeli enterprises
world6 hours ago
Despite Kohli's flowing form ahead of the T20 World Cup in June, pundits have raised concerns over his strike-rate
cricket6 hours ago
Saudi Arabia has begun to explore extracting lithium from sea water
business7 hours ago
Speaking after meeting Lebanese leaders, French foreign minister says there had been "a lot of progress" over the French proposals
mena7 hours ago
The three-shot winner from Japan says he is aiming to become a member of the PGA Tour in the future
sports7 hours ago
Big-hitting Nienaber falters at the finish to settle for secondwhile former Abu Dhabi resident David Horsey takes the third spot at Saadiyat Beach Golf Club
sports7 hours ago
The UAE is India's second-largest export destination after the US
economy7 hours ago