Death toll rises to 34,622 with 77,867 wounded since the conflict began on October 7
mena2 hours ago
I agree with the column, Doc, can we have a clean bill of service after one for health? (KT, Oct 14). Glad to see this topic shared. We only receive a bill mentioning the amount paid and not the details of the payment made. And since we all use our insurance, we rarely bother for a detailed bill. But now I do.
I have being overcharged for co-payment at a hospital and the issue was disclosed to me only when I asked for the bill and I was promised a refund, but not as cash, but as wallet credit in my patient account at the hospital and for any later visit. I even asked them for a refund while purchasing my medicines (as I have 10 per cent co-payment), and they disagreed. Now it's been four months now and thankfully I was not required to go back to the hospital and they have not tried to pay my dues.
I wish the authorities take necessary action to protect customer rights while billing at hospitals and pharmacies.
Hira Tauqeer, Dubai
Death toll rises to 34,622 with 77,867 wounded since the conflict began on October 7
mena2 hours ago
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