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All federal government bodies will soon be mining for ideas on Twitter, after His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, directed them to undertake the “Government Creativity Lab” experiment.
The UAE Cabinet recently held the inaugural ‘lab’ as a trial during a retreat at Sir Bani Yas, where ideas and suggestions received from experts, officials and professionals via the Twitter hashtag #uaebrainstrorm were discussed. The discussion related specifically to education and healthcare in the country.
Shaikh Mohammed has now instructed all federal bodies to undertake the same lab as an official and standardised practice in order to develop government services, overcome practical challenges and enhance performance and competency of government administrative procedures, state news agency Wam reported.
The Ministry of Health and Ministry of Education have been directed in the first instance to hold government creativity labs regularly on the ministry’s level to face any practical or administrative challenges in the field and to engage all stakeholders, including officials, employees and specialists, to develop instant solutions.
The specialised workshops discuss challenges by taking a scientific approach using statistics and facts that spearhead brainstorming sessions. After the sessions, decision-makers and senior officials are expected to meet to approve the agreed ideas and solutions and draft those outcomes into their relevant plans. The lab may proceed for several days until all parties completely agree on the solutions and responsibilities to go to the execution phase. The government expects the procedure to increase the speed of government responses to practical challenges and bypass the full cycle of the strategic and operational plans.
Shaikh Mohammed has also directed the Prime Minister’s office to prepare a comprehensive guidebook that sets out the best practices to utilise the Government Creativity Labs in the best way possible. Once issued, this guidebook will be circulated to all government bodies to use it as an approved and standardised practice for the federal government.
Meanwhile, the government has announced the second Government Summit will be held in Dubai from February 10 to 12 next year.
Mohammed bin Abdullah Al Gargawi, Minister for Cabinet Affairs and Chairman of the Government Summit Organising Committee, said the second summit would focus on the future of government services and achieving happiness for clients, benefiting from the experiences of the private sector.
Al Gargawi said that the second edition of the summit, titled “Pioneering in Government Services”, would be held under the patronage of Shaikh Mohammed, from whom it has gleaned its guidelines during the first Government Summit earlier this year.
The agenda of the first summit focused on developing new approaches in providing government services, in addition to Shaikh Mohammed’s vision for governments of the future.
Al Gargawi said the summit was an interactive platform, which aimed to strengthen the pioneering stature of the UAE both regionally and globally. -amanda@khaleejtimes.com
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