iPhone | iPad
Android
Huawei
Rajasthan, placed second behind toppers Kolkata, have eight wins in 11 matches and still favourites to make the top two in the playoffs
KT APPDOWNLOAD
Customer happiness in focus at Dubai summit
Dubai - Speakers and panels will look closely at customer experience trends while exploring the latest opportunities to help Dubai achieve its happiness goals for 2020.
The event at H Hotel on Thursday will spark a conversation on the essence and importance of customer happiness, before an audience of customer service, operations, sales and marketing executives.
Held under the theme 'Delivering customer happiness', speakers and panels will look closely at customer experience trends while immersing in the latest research and explore the latest opportunities to help Dubai achieve its happiness goals for 2020.
The packed agenda of keynotes, speakers and roundtable discussions include: Why the customer is still king; designing the happiness framework, leveraging technology to drive better service levels; and why social media is a powerful customer experience tool.
Jatin Deepchandani, CEO, Plan3Media, the event organisers, said: "We've stepped up our game through a strategic partnership with CXPA, which is a globally respected platform dedicated to cultivating the customer experience profession. This will allow the CHSA to create an improved framework for the industry to learn from different customer happiness approaches from around the world."
Key speakers
> Mahmoud Al Burai, CEO, Dubai Real Estate Institute, Government of Dubai
> Olivier Harnisch, CEO, Emaar Hospitality Group
> Jeevan J D'Mello, President, Community Associations Institute Middle East
> Craig Lee - Customer Experience Transformist, Speaker, Advisor and Coach, Activate Experience
> Debbie Stanford-Kristiansen, CEO, NOVO Cinemas
> Dr Mansoor Habib, Senior Director- Employee Wellness & Happiness, Du
> Andre Wiringa, Customer Experience Engineer, Speaker & Strategy Consultant
> Joe Tawfik, CEO, Kinetic Consulting Services, Author, World Authority on Branded Customer Experience
> Saman Haziq, Happiness Editor, Khaleej Times
More news from
The Pakistani Prime Minister also offered condolences to the family of Sheikh Tahnoun bin Mohammed and all members of the Al Nahyan family
Griffiths' comments came during a session at the Arabian Travel Market where he said a lot of calculations had gone into designing the new terminal
The authority warned residents of the dangers of sending students to school with unlicensed drivers
This is the first Golden Ball to go for auction
Facility showcases its exciting proposition at the 2024 arabian travel market
Dube has established himself as one of the most destructive middle-order batters in the IPL, scoring 350 runs at a 170-plus strike rate
Fraser-McGurk has blasted 309 runs in seven matches for the Delhi Capitals at a strike-rate of 235.87