Media reports had suggested the trip would begin as soon as Sunday and last two days
The step is part of DTC’s efforts to raise their customer satisfaction rating and reduce complaints by providing innovative services.
Yousef Al Ali, CEO of DTC, said: “Customers’ satisfaction is the number one priority of DTC that witnessed a remarkable improvement thanks to a number of measures, initiatives and projects targeting the staff, cabbies or customers. ‘Remember’ is one of the initiatives launched of late by the DTC in response to the high rate of reported lost items on board cabs and the campaign has succeeded in inducing positive and significant improvements, as shown by DTC’s statistics.”
In 2010, the number of reported lost items soared to 27,705, with a found rate of 15 per cent. The rate of found items increased in 2011 to 28.8 per cent. In 2012, the number of lost items reported dipped to 12,811 and the found rate rose to 40 per cent.
Al Ali said: “The initiative is currently being promoted by paying official and friendly visits to various government and private entities, including Dubai Airports, hotels, malls and open markets, to explain the idea and objectives of this initiative and how to make suggestions, observations or report cases through contacting the RTA call centre (8009090) or visiting DTC website www.dubaitaxi.ae or RTA website www.rta.ae.”
The DTC’s Customer Service Office, located in Dubai Airports Terminal 3, oversees this initiative.
He called upon the public and visitors to cooperate with DTC by securing their belongings during taxi trips and asking for the trip’s invoice before stepping out of the taxi as the trip data, including the taxi side number, cab driver’s number, trip cost as well as the trip date and time, are important to trace the lost items.
Media reports had suggested the trip would begin as soon as Sunday and last two days
Visitors can enjoy movies with family favourites, including ‘The Jungle Book’, ‘Jumanji’ and ‘Zootopia’ to match the wild theme every evening from 8pm
Sheikh Mohamed conveyed his congratulations to all eight honourees, recognising their inspiring efforts and significant contributions in service to society
His father thanked everyone who participated in the search mission despite the challenges posed by flooding in various parts of the emirate
It will be humid by night and Sunday morning with a probability of mist formation over some coastal and internal areas
Nearly 6,000 volunteers linked to a single support group are working tirelessly across the country to help those affected
Real estate developer MAG pledges to cover all the costs of necessary repairs for affected residents
The substantial increase in charges left many residents financially burdened, as they strive to retrieve their stranded vehicles