Nearly every job interview you will ever attend will have some variation of this question. Learn how to impress your interviewer with a polished, powerful response to this classic question.
Global tech giant Apple is now hiring in the country, with ten vacancies posted on its website. The company is looking to hire in multiple locations across the country.
Creative
>> Having and sharing knowledge with customers, employees to inspire creativity
>> An individual who can share ideas and bring visions to life
>> Empowering customers to create "something wonderful"
Expert
>> Introducing people to the world of Apple, turning visitors into loyal customers.
>> Interactions with team members as well as with customers
>> Deriving satisfaction from creating loyal, lifelong customers
Business Expert
>> Connecting business professionals and entrepreneurs with required tools for solutions to work in their businesses.
>> Helping them learn about Apple products and exploring possibilities
>> Passionate to make the business succeed
>> Has an understanding of business needs and enthusiasm for Apple
>> Offers powerful, innovative solutions to each customer
Genius
>> Maintaining customers’ trust in Apple as the skilled expert, troubleshooting and repairing products
>> Using problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems
>> Educating team members about products, while independently keeping technical know-how up to date
>> Customer service brilliance and empathetic nature to provide Genius advice and support
Operations Expert
>> Guiding and mentoring team
>> Keeping pace with changing demands, making sure every product and demo machine is where it should be
>> Organisational skills and dedication to help people connect to the products they love
Specialist
>> Providing solutions helping consumers' find ideal products
>> Understanding, delivering on customers’ needs
Technical Specialist
>> Range of focused support and service tasks to be daily part of the job
>> Ready to share knowledge and provide exceptional assistance
>> Bringing resolution and insight to each customer, elevating their relationship with Apple
Business Pro
>> Responsible for developing and growing relationships with high potential business customers in Apple Retail
>> Ability to take a personalised, solution-based approach to customer needs
>> Strong business and sales acumen, and knowledge of key SMB industries, business challenges, and trends in their local community
>> Strong consultative expertise in Apple and third-party solutions
>> Mentoring the broader store team and help support an environment where business is integrated into the store culture
Senior Manager
>> Leading the staff and operations of one or more store areas and seeking solutions and results that create a high-performing work environment
>> Reading situations quickly and acting courageously to build success for the business
>> Promoting the Apple brand through unparalleled customer service
Manager
>> A diverse set of leadership skills
>> Exhibiting composure from each new challenge
>> Building and inspiring high-performing teams who deliver positive experiences for customers
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