iPhone | iPad
Android
Huawei
Al Ahmedi highlights the company's ambition through its strategy of geographical diversification to enter new markets and empower the UAE’s industrial capabilities worldwide
KT APPDOWNLOAD
UAE: Microsoft global outage impacts thousands of Outlook, Teams users
The tech giant, after investigating issues impacting services rolled back a network change that it believed was causing the problem
Microsoft Corp on Wednesday said it was investigating an outage affecting hundreds of users in the UAE and thousands more across the globe. Users have been unable to access multiple services from the provider, including Teams and Outlook.
Azure's status page showed services were impacted in Americas, Europe, Asia Pacific, Middle East and Africa. The tech giant took to Twitter and wrote: "We're investigating issues impacting multiple Microsoft 365 services.."
An hour after the reported outage, the company identified the networking issue. In a statement it said, "We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps."
Microsoft added in a tweet it had rolled back a network change that it believed was causing the issue. "We've rolled back a network change that we believe is causing impact. We're monitoring the service as the rollback takes effect," it said.
The company did not disclose the number of users affected by the disruption, but data from the outage tracking website Downdetector showed more than 3,900 incidents in India and over 900 in Japan. In the UAE, more than 500 incidents were reported after the issue started at approximately 10.50am. Outage reports also spiked in Australia and Britain.
Users in the Emirates reported that almost all the services - MS Teams, OneDrive, Outlook, etc - have been down for over an hour. People were also unable to exchange messages, join calls or use any features of Teams application. Some also reported issues accessing administrative portals.
Many people took to Twitter to share updates about the service disruption, with #MicrosoftTeams trending as a hashtag on the social media site.
Downdetector only reports an incident when the number of 'problem reports' is significantly higher than the typical volume for that time of day. This heat map below shows where the user-submitted problem reports.
Among the other services affected were Microsoft Exchange Online, SharePoint Online, OneDrive for Business, according to the company's status page.
ALSO READ:
More news from Business
As property prices are expected to continue rising, setting the stage for an increase in mortgage interest rates in 2024, now is a great time to buy and take advantage of favourable market conditions
Pakistan, IMF data differ over fiscal gap; Energy sector debt, subsidy stumbling block; Islamabad hopeful of IMF deal by February 9
Brent crude futures rose 46 cents, or 0.6 per cent, to $80.40 a barrel by 1442GMT. US West Texas Intermediate crude futures rose 20 cents, or 0.3 per cent, to $73.59
Group plans to trim its capital spending while providing more collateral in the form of stock pledges to lenders
The latest oil market report from the IEA expects oil supply growth to slow to one million barrels per day. It forecasts global oil demand will increase by 1.9 million barrels per day in 2023 to reach a record 101.7 million barrels per day — with nearly half of that coming from China
