Computer outage causes delays at US airports

Travellers, delays, airports, Los Angeles, Seattle, Philadelphia, San Francisco, Houston, Chicago, New York’s John F Kennedy Airport, system outage,
Passengers queue at the immigration counter at John F. Kennedy (JFK) International Airport in New York, US.- Reuters

Washington - The system outage mostly affected travellers who were entering the US.



By IANS

Published: Sat 17 Aug 2019, 12:00 PM

Last updated: Sat 17 Aug 2019, 7:04 PM

Travellers faced delays at several major US airports due to a technical issue of the Customs and Border Protection (CBP) computer system, the media reported on Saturday (August 17).
The delays were reported on Friday (August 16) at the airports in Los Angeles, Seattle, Philadelphia, San Francisco, Houston, Chicago, New York's John F Kennedy Airport, and Dulles Airport in Washington, the BBC reported.
The system outage mostly affected travellers who were entering the US, as they need to go through the CBP checkpoints to have their travel documents verified.
The CBP had earlier said that it would use "alternative procedures" until the unexplained problem was resolved.
The agency later tweeted on Friday night: "The affected systems are coming back online and travellers are being processed.
"There is no indication the disruption was malicious in nature at this time."
Los Angeles airport tweeted that its systems were slowly returning to normal, and the outage had "no significant impacts to flights", while the Seattle-Tacoma Airport has also said that its systems were "back online".
 


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