New WhatsApp image scam: Fraudsters can steal data, OTPs; how to stay safe

The malware can give hackers access to your phone — allowing them to remotely access your device and even letting them steal sensitive personal data

  • PUBLISHED: Tue 29 Apr 2025, 12:17 PM
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A new type of WhatsApp scam is becoming increasingly popular around the world, with people losing large sums of money after falling victim to them.

This, however, isn't the first time that scammers are using WhatsApp to target people. Fraudsters have time and again used the social media messaging platform to dupe people by offering them jobs.

This time, the scam is not as easily identifiable as most others.

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What is the scam?

Ever received a WhatsApp message from a random number? An innocuous 'hi', followed by a 'good morning' photograph could make you lose thousands.

Using steganography — a method which conceals data that is extracted at its destination — scammers hide malicious code and malware in these images.

On downloading the image, the malware can give hackers access to your phones. This could mean that they are either able to access information stored on your device or are able to operate it remotely.

This implies that hackers would be able to see your OTPs, and anything else you may receive on your phone.

How you can stay safe

While being vigilant and on the lookout for such frauds is the most obvious; here are some steps you can take to stay safe from this scam:

  • Switch off automatic photo download:

    Many users have the auto-download option turned on. This puts them at risk as they are unable to manually decide which images they wish to download.

  • Don't open messages from unknown numbers:

    If you receive a WhatsApp message from an unknown number, it is best not to respond or open any files sent across.

  • Keep updating your phone:

    To ensure that your phone is secure, make sure that it is updated to the latest software version available.

  • Install a reliable anti-virus:

    If your phone is susceptible to viruses and malware, install a reliable anti-virus software to avoid getting hacked.

meher@khaleejtimes.com