UAE: Pay only through Emirates Post website, app, residents told

Photo: Alamy
Photo: Alamy

Dubai - It warned UAE residents to exercise extreme caution when making the payments.


A Staff Reporter

Published: Tue 22 Jun 2021, 1:04 PM

Last updated: Tue 22 Jun 2021, 1:05 PM

Emirates Post on Tuesday advised customers to only use the company’s official website and mobile application when making online payments for shipments and retail products to ensure safe and secure payment transactions.

The reminder comes as part of its ongoing efforts to protect customers from accessing unauthorised payment gateways posed by fraudulent online schemes.


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It warned UAE residents to exercise extreme caution when making the payments, especially from emails and messages claiming to be from Emirates Post and providing links to a third-party payment system or enticing customers to create accounts and make payments to get their shipments delivered.

Going forward, it said, Emirates Post will never send any SMS or email that links customers to a payment gateway outside their website and customers are reminded to always check the sender's e-address and refrain from giving away their personal information.

The company said it will continue to monitor such activities and ask the public to report any suspicious messages immediately, so that the matter can be acted upon by relevant authorities.

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