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UAE: How AI can promote mental well-being? An expert explains
Chairperson of the National Human Rights Institutions stressed artificial intelligence can democratise access to mental health resources
- PUBLISHED: Thu 13 Feb 2025, 5:31 PM
As artificial intelligence continues to permeate various aspects of our lives, its direct impact on mental health is becoming increasingly prominent. The digital landscape is evolving, and with it, the way we interact with technology can both enhance and challenge our mental well-being. This growing concern prompts critical discussions around the implications of AI on mental health and human rights.
Reflecting on the significant relationship between AI and mental well-being, Maqsoud Kruse, Chairperson of the National Human Rights Institutions, said: "There is a significant body of research on the relationship between technologies overall, including AI and human behaviour, human mental health, human mental well-being.”
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“Therefore, I think we need to continue to be aware of all the effects, both positive and negative, while also being mindful of the need to promote the positive aspect and look at how we can tackle the negative aspects of all technologies.”
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Kruse, who was present at the World Governments Summit in Dubai, acknowledged the dual impact of AI on mental health, asserting that while it can offer substantial benefits, there are also potential drawbacks that warrant careful consideration.
"We must remain vigilant about both effects of technology on mental well-being," he advises.
Further, he emphasised the importance of privacy in the context of AI. "We must remain cautious about how AI collects, stores, and utilises user data," he warned.
He underscored the ethical dimensions of AI applications, advocating for the necessity of embedding human values in every technological deployment.
When asked about AI's role in preventing extremism, Kruse, who has previously served as the executive director of Hidayah the International Centre for Excellence in countering violent extremism, in Abu Dhabi, said, "Efforts to prevent extremist thoughts and behaviours must start with addressing the core ideas."
He said AI can facilitate the identification of ideas that counter extremism, promoting critical thinking and tolerance, ultimately contributing to cohesive societies.
He added, "As we celebrate the Year of Community in the UAE in 2025, AI could serve as a powerful tool to amplify this message globally."
On the topic of mental health services, Kruse acknowledged their critical importance. "AI can democratise access to mental health resources, providing 24/7 support and connecting individuals with the right services."
However, he cautioned against over-reliance on technology, asserting that AI should complement, rather than replace, human interaction in mental healthcare.
Reflecting on the future of mental health in the UAE, Kruse pointed to his recently published work, "The Future of Mental Health Care in the UAE." He highlighted the significance of human dignity and values in mental health services, advocating for innovation in promoting mental well-being.
"We need to be creative in how we provide services and support to everyone in need," he said.
Ruqayya Alqaydi is a Special Correspondent with an endless curiosity to learn. Like a journalist on a caffeine overdrive, she is fuelled by passion and on a mission to uncover every gem in the UAE.