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Emirates Post reacts after branch is named UAE's worst service centre
Sheikh Mohammed had on Saturday announced the UAE's top five and bottom five government service centres.
"Following Sheikh Mohammed's comprehensive evaluation of all UAE's government centres, we humbly acknowledge that transformation within our business is needed. To address this, we have deployed a dedicated team on-the-ground at our Sharjah Al Khan branch to improve services as a matter of urgency, as well as reviewing branches across the network," Emirates Post said.
Sheikh Mohammed had on Saturday announced the UAE's top five and bottom five government service centres, based on his directive back in July to conduct a comprehensive performance evaluation of 600 service centers of 29 federal government entities across the country.
The five best entities were:
1. Federal Authority for Identity and Citizenship, Fujairah centre
2. Ministry of Education, Ajman centre
3. Ministry of Interior, Traffic and Licensing, Ajman centre
4. Ministry of Interior, Wasit Police Station, Sharjah
5. Sheikh Zayed Housing Programme, Ras Al Khaimah centre
The worst performing entities were:
1. Emirates Post Group, Al Khan branch, Sharjah
2. Federal Authority for Identity and Citizenship, Al Muhaisnah Centre for Preventive Medicine, Dubai
3. General Pension and Social Security Authority, Sharjah centre
4. Ministry of Community Development, Social Affairs, Abu Dhabi, Baniyas Centre
5. Ministry of Human Resources and Emiratisation, Fujairah centre
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