Sharjah Police providing 23 services to further enhance customers’ satisfaction

Sharjah - Frontline workers, senior citizens and people of determination identified in the novel initiative.

The Sharjah Police have launched an initiative, which seeks to provide 23 services to the frontline Covid-19 workers such as doctors, nurses and other healthcare employees, and also senior citizens and people of determination.

The initiative aims to achieve the Sharjah Police’s plans, which are consistent with the strategic objective of the UAE's Ministry of Interior in a bid to further enhance customers’ satisfaction.

Colonel Hamad Abdullah Al Riyami, Acting Director of the Central Region Police stations, Sharjah Police, said that the authorities would be keen to improve the services provided to the public in line with the government’s drive towards maximum customer happiness.

Plans are afoot to provide better services in a bid to reduce the number of visitors at service centres amid the raging contagion.

The initiative has been earmarked for these three distinct categories in a bid to contain the spread of the viral outbreak.

Colonel Al Riyami said that the 23 services were on offer via the Customer Happiness Center at Al Dhaid City in Sharjah’s Central Region and the facilities would be delivered at the intended categories’ residences as well.

The services include the opening of criminal and financial reports, payment of fines, a raft of traffic services such as issuing a clearance certificate after paying traffic fines, various traffic violations and providing information about cancelled driving licences, seizure of vehicles and handing over seized items such as driving licences and property documents.

“This initiative will contribute to reducing the number of visitors to service centres. There will be a massive time and cost overrun because of this move,” Al Riyami added.

He also indicated that the categories of people for whom these services have been rolled could contact the dedicated communication channels provided by the Sharjah Police such as via e-mail to aldhaid.hc@shjpolice.gov.ae or call the helpline number (06-5944933).