Samsung Galaxy Note 7 replacements arrive in UAE

Several Samsung Galaxy Note 7s lay on a counter in plastic bags
Several Samsung Galaxy Note 7's lay on a counter in plastic bags

Dubai - "The Note7 replacement started from last Friday [September 23] after getting approvals from Telecommunications Regularity Authority and Dubai Economic Department," the sources informed this scribe on condition of anonymity as there is no official announcement by Samsung in this regard till filing of this report.



By Abdul Basit

Published: Sat 24 Sep 2016, 11:00 AM

Last updated: Sun 25 Sep 2016, 4:21 PM

Samsung has started replacing Galaxy Note7 with the new Note7. The new stocks have arrived in the UAE, sources confirmed to  Khaleej Times on Saturday.
Must read: How to identify if your new Note7 is safe
"The Note7 replacement started from last Friday [September 23] after getting approvals from Telecommunications Regularity Authority and Dubai Economic Department," the sources informed this scribe on condition of anonymity as there is no official announcement by Samsung in this regard till filing of this report.
Owners of old Note7, who have already registered at Samsung call centre, can go to Samsung branded showrooms or service centres for the replacement with new Note7.
Previous action plan: Samsung's Galaxy Note 7 exchange to begin in the UAE
Samsung has already announced 13 locations in Dubai, Abu Dhabi and Sharjah for the exchange programme. Samsung call centre is also contacting registered people and guiding them.
Strict measure: UAE airlines ban use of Samsung Galaxy Note 7 on flights
The whole process of replacement is expected to be completed in the next 4-5 days in the UAE and then Samsung will restart new Note7 sales in the country, according to sources. So good news is that it will be available during forthcoming Gitex Shopper.
For your information: Where can you find the Samsung Galaxy Note7 in UAE
The Note 7 was made available on August 19 in the UAE and nine other selected markets but the South Korean smartphone maker recalled 2.5 million devices due to a problem with its battery.
What they said: Samsung Gulf's official statement on Galaxy Note7
Although no issue was reported in the UAE and the Middle East, Samsung Gulf suspended the Note7 sales here on September 2 and also launched an exchange programme on September 8.
Don't miss: Samsung announces exchange offer date for Note 7 in UAE
It's better for old Note7 owners to replace the devices as soon as possible as Samsung is planning to put a patch on all older Note7 devices on September 25, sources revealed. Therefore, after September 25 older Note7 devices won't be charged more than 60 per cent to avoid any battery exploding issues.
Earlier, Samsung asked Galaxy Note7 owners in the UAE to temporarily swap their gadget with the Galaxy A7 until the new Note7 shipment arrived in the country.
abdulbasit@khaleejtimes.com
 


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